Backup & Disaster Recovery for Dental Practices

Your data is your practice — from patient records to scheduling. If it’s lost, stolen, or corrupted, everything grinds to a halt.

At Reliance, we don’t just back up your data — we protect your ability to function. Our backup and disaster recovery (BDR) systems use a dual-layer approach: fast local snapshots and secure offsite cloud storage. That means your practice can bounce back from ransomware, server failure, or accidental deletion — fast. You can’t prevent every failure, but with Reliance, you’re always prepared to recover.

A dental hygienist uses a touchscreen to show a 3D scan of a patient’s teeth while the patient observes from the dental chair in a modern operatory.
Abstract digital illustration of a tooth, server, cloud, and lock icons with directional arrows, representing secure dental data backup flow.

How Our Backup System Works

Hourly Local Backups

Your server and critical systems are backed up every hour to a local backup device installed in your office. This enables near-instant restoration (15 minutes or less) in the event of accidental deletions, failed updates, or ransomware events.

Secure Cloud Replication

Each backup is automatically encrypted and replicated to a HIPAA-compliant cloud — ensuring your data is protected from fire, theft, flood, or catastrophic hardware failure. Whether you need to recover a single file or your entire server, we’ve got you covered — locally or from the cloud.

What We Protect

We like to keep things simple, so when we are asked “What do you protect” our answer is EVERYTHING!

  • Practice Management Software (Open Dental, Dentrix, Eaglesoft)
  • Imaging & Sensor Data (Dexis, 3D CBCT, Medit, etc.)
  • Office Files & Financial Records
  • Scheduling & Production Data
  • Device Configurations (where supported)
  • Operating Systems & Server Settings

Why It Matters

Your data is your practice — and it deserves better than a USB drive or “we think it’s working” backup solution.

Without a reliable backup and recovery strategy: 

  • A failed drive can wipe years of patient history
  • HIPAA non-compliance can cost you reputation and revenue
  • A ransomware attack can lock you out for days

With Reliance:

  • Backups run every hour
  • We monitor and test them regularly
  • Restores take minutes, not days
  • You stay compliant, protected, and ready for anything

Included in Every Reliance Support Plan

All Reliance support plans include:

  • Backup software license for 1 server (physical or VM)
  • Encrypted local + cloud storage • Monitoring, alerts, and recovery support

Cloud storage capacity based on plan tier:

  • Core → 500 GB
  • Engage → 1 TB
  • Elevate → 5 TB

Not sure if your current backup is doing what it should? Let’s check it — no cost, no pressure.

get started today