Backup & Disaster Recovery

your data *Is* your practice…

Planning ahead for when disaster strikes is just good business. That’s why we specialize in ensuring that your team is ready for the unexpected. By putting proactive disaster recovery processes in place, ready to snap into effect as soon as they’re needed, we can help you keep your dental office in business. A secure and reliable backup solution could be the best investment you ever make. Are you relying on just one backup of your practice’s data per day? That’s like having a security camera system that only takes one photo per day. Would you trust that to protect your practice? Of course not! 

Backup Overview

There are some things you just can’t predict. Floods, hurricanes, fires, cyberattacks: disasters can strike unexpectedly and take down an office full of staff. But one hit doesn’t have to take down your practice as a whole. Our disaster recovery services are designed to help you rest easy, knowing that while you can’t predict when disaster will strike – you can be prepared for it. At Reliance Technology Solutions, we understand the importance of protecting your dental practice’s data. That’s why we offer a comprehensive backup solution that saves your data locally and to the cloud, providing protection every hour of every day. We perform almost 50,000 backups per month for our clients, ensuring that their data is safe and secure.

In the event of a disaster, we are able to restore our clients in 15 minutes or less, even if their main server has failed.

Local backups

Gone are the days when you had to manually change out hard drives or keep track of multiple hard drives/flash drives based on the day in order to backup your server.

At Reliance, we understand how important it is to keep your practice’s data safe and secure. Our Reliance Backup Server creates an imaged-based backup of your main server using our Reliance Protection Software. This means that your data is backed up every hour, not just once per day like with some other solutions.

This means that you can focus on providing the best possible care to your patients, without worrying about the technical details of server backup. With our reliable backup system, we can quickly restore your server to its most recent state and get you back to seeing patients with minimal downtime.

And best of all, we fully manage and support the backups for you. You don’t have to worry about anything – just let us handle it. With 24/7 monitoring, you can be sure that if any issues arise or a backup is missed, we are on it and ready to help.

Cloud Backup

You need more than just an on-site backup for your server, Reliance Protection Cloud (RPC) is here to help. Our custom backup plans are designed to be fast and thorough, ensuring that your data is backed up to a secure off-site location on a regular basis.

With RPC, you can rest easy knowing that your data is safe and secure, no matter what happens. We monitor your backups 24/7 to ensure that everything is working properly and to detect any potential issues. This means that your data is always protected and ready to go, whether it’s just a single file that you need or a whole server in the event of a disaster, we have you covered!

Our RPC system is designed to be efficient and reliable. It scans for changes to your data every two hours, and then sends those changes to our secure off-site location. This means that your data is always up-to-date and protected, no matter what. You can focus on providing the best possible care to your patients, without worrying about the technical details of server backup.

Best of all, RPC is included as part of all Reliance Support plans. This means that you can get the protection and peace of mind that RPC provides without all of the special add-ins or hassle.

Disaster Recovery

When a disaster strikes the last thing you want to worry about is whether or not your disaster recovery plan will work. With our team managing your IT infrastructure, you can rest easy knowing that the integrity and continuity of your business will be protected and that your systems will be back up and running in an instant.

For the healthcare industry, loss of patient data is a violation of data privacy and security regulations. For small-to-medium businesses the fees for noncompliance with these regulations can be devastating, especially when they come in the wake of a data disaster that comes with its own potentially enormous expenses.

Our disaster recovery services are designed to reduce this risk: ensuring your data storage and security complies with industry and government regulations. Our team knows that recovering from a disaster is more than just getting back to work – it’s getting back to normal!
Let us help you have peace of mind today!