Imaging, Sensors & Advanced Dental Technology Support

From intraoral sensors to 3D CBCT, modern dental care runs on advanced technology — and when something goes down, your schedule goes with it.

At Reliance, we support the full range of dental imaging and digital systems — including installation, integration, and troubleshooting — so you can focus on delivering exceptional patient care, not fighting with your equipment. If it plugs into your network, sends images to your chart, or helps you scan and plan — we’re the team that keeps it working.

What We Support

We support the tools you rely on every day.

From sensors and scanners to imaging software and 3D systems, our team has hands-on experience with the tech that powers your clinical workflow.

2D & Intraoral

  • Dexis
  • Schick
  • XDR
  • Carestream
  • Acteon
  • Sensor bridge configuration and driver setup
  • Capture issues, freezing, and missing image support

3D Imaging & CBCT

  • i-CAT
  • Carestream 3D
  • Sirona
  • Planmeca
  • PreXion
  • Capture/export errors
  • PM bridge verification
  • DICOM & viewer troubleshooting

3D Scanners

  • Medit
  • iTero
  • 3Shape
  • TRIOS
  • CAD/CAM workflow support (scan → design → mill)
  • Driver/PC compatibility
  • Local vs cloud syncing issues

Imaging SoftwarE

  • Dexis
  • Apteryx
  • VixWin
  • XDR
  • Sidexis
  • Eaglesoft Imaging
  • Carestream software suite
  • Help with corrupted images, storage paths, backups, and software updates

What We Actually Do

This isn’t just hardware support — this is clinical systems integration.


Dental professional using an intraoral scanner with 3D imaging software on a touchscreen monitor in a modern treatment room.

We help with:

  • Setup & configuration of imaging devices and software
  • Bridging to practice management software (Open Dental, Dentrix, Eaglesoft, etc.)
  • Troubleshooting crashes, image errors, and freezing
  • Driver management, software patching, and network connectivity
  • Local/cloud sync issues for scan data
  • Optimizing bandwidth and firewall rules for large image transfers


Computer monitor displaying panoramic and CBCT dental X-ray images using clinical imaging software

Security & Backups for Imaging

Advanced dental tech = sensitive data. We also help ensure:
• Secure storage and backup of imaging data
• Protection against ransomware and drive failures
• Network segmentation where needed (especially for pano/CBCT devices)

Dentist and Reliance Technology team member shaking hands over a new support agreement, with dental X-rays and documents on the desk.

Included in Managed IT Plans

We support sensors, imaging devices, and integration issues as part of every Reliance Support plan — and work directly with your imaging vendors as needed. You shouldn’t have to troubleshoot pano bridges or scanner drivers. That’s what we do.

Want smoother imaging and less downtime?

get started today